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QualityPro Qualifications

QUALIFICATION 3:2 - CONSUMER RELATIONS
NPMA QualityPro Termite Warranty Practices
Warranty/Service Agreement Communication Practices

A QualityPro Company that offers termite warranties/service agreement to customers must adhere to the following unless state requirements supersede:

  1. The company must state the scope of the warranty/service agreement in bold letters on the first page of the contract.
    • The statement must clearly state if the warranty covers repairs, retreatment, or both. Conversely if the warranty specifically excludes such coverage the statement must clearly state that as well.
  2. The company must clearly define if the contract is transferable to a new owner of the property and, if it is, the specific terms of the transfer.
  3. Effective date and expiration date

A sample Termite Warranty will be included in your QualityPro Resource Manual.